Terms of use
29 October 2026 (draft; to be reviewed by a lawyer before launch)
1. The service
Velo creates images and other content with AI from templates and the product photos you upload. By using Velo you agree to these terms.
2. Your account
Give accurate details when you sign up and keep your account secure. We may suspend accounts used improperly.
3. Credits and payment
Creating images uses credits. If a creation fails, its credits are returned automatically. New accounts may receive free credits. Monthly plans renew until cancelled. Purchased credits are not refundable except where the law requires.
4. Rights to what you upload
You confirm that you own the photos you upload (products, people) or have permission to use them. Do not upload other people's photos, other companies' trademarks or characters, or real people without their consent.
5. What you create
Within the law and these terms you may use what you create, including commercially. Because of how AI works, similar results may be created for others. Rights to the template images stay with Velo.
6. Not allowed
Adult, violent or discriminatory content, content that infringes others' rights, misleading advertising (such as unproven health claims) and anything unlawful. Repeated blocked attempts may pause your account for a while.
7. Sharing to the community
Only images you choose to share are reviewed and may appear in Velo's gallery or home page. For shared images you grant Velo a free licence to display and reproduce them to present and promote the service. You can withdraw a shared image at any time. Approved images may earn thank-you credits.
8. How long images are kept
Images made on the free or trial plan are deleted 30 days after creation. They are kept while you have a paid plan. Download what you need.
9. Liability
Velo is provided as is, without guarantees about results or fitness for a purpose. To the extent the law allows, our liability is limited to what you paid in the last month.
10. Changes
We may update these terms. We will announce important changes in the service.